What Our Clients Say

"I've decided to do this review because this is the real deal. I came in for the first time feeling old, discouraged and emotional at 50 years old. Brittney was so understanding — she set me up with the Dysport treatment. I had the 11s very pronounced on my forehead, and my eyebrows were looking sad and droopy. Within that week the 11s started to dissipate. My eyes were looking more opened and alive. I was getting migraines but after this treatment I have no headaches. I am looking young again — people ask me what I'm doing because I look so much younger. This place needs more than five stars. She's an Angel. She does miracles."

"Banyan & Bamboo offers the most transformative facial experience I've ever had. From the moment you step inside, everything feels intentional — the calming scents, the warm towels, the energy of the space. Their facials go way beyond skincare. It's restorative, rejuvenating, and grounding all at once. My skin looked instantly brighter, tighter, and smoother. The glow lasted for days, and my whole nervous system felt calmer. It's one of those rare places where you walk out feeling taken care of — inside and out. I cannot recommend them enough."

"They truly have the best selection of providers! Whenever I'm struggling with my skin, I know I'm in good hands with these amazing estheticians — Jennifer, Emali, and Melissa. Not to mention, Melissa is dual-licensed, so my husband and I can enjoy the most life-changing couples massage with Melissa and Sulema! All the while, the phenomenal Brittany works against the clock to keep me looking refreshed and ready for whatever life throws my way. My deepest gratitude to these incredible ladies!"

"Brittany is now my go-to person for Dysport/Botox. She was sweet and meticulous — watching my facial movements from the moment she met me, carefully answering all my questions which made me feel safe. I love how everything has settled in and I feel like my face is so much more symmetrical. The med spa was also so tranquil and beautiful inside!"

"I called last minute on a Saturday and they were able to fit me in same day for a facial and head spa experience. It was just what I needed after a crazy work week with a lot of travel. Lindsey at the front desk was so sweet and accommodating and my facial with Sami was the best I've ever had in Austin. I will definitely be back."

"I had such a wonderful massage yesterday — exactly what I needed! From the moment I walked in, I was greeted by the receptionist who was incredibly welcoming. Garrett was absolutely fantastic — very intentional in his approach and clearly knowledgeable, taking the time to understand where I needed the most attention. The massage was perfectly balanced and targeted tension while still being deeply relaxing. You can tell there's a genuine level of care and professionalism here."

"I loved the calming atmosphere at Banyan and Bamboo. I had a scalp treatment with Scarlett and she was the best! I highly recommend coming here for a session and booking with Scarlett!"

"I love this place! I have followed Britt Cantu for years and my skin is all the better for it! I recently had Sculptra and it helped balance my face and even makes it look healthier, more vibrant. I added a DiamondGlow facial, a little Botox, a B12 injection and felt like a new person when I left! The spa has a relaxing vibe and I look forward to my next treatment with Britt."

"I booked a dermafacial with a lymphatic tissue facial massage add-on. What an incredible experience. I've received many facials but this one was out of this world. Immediately on arrival the front desk was friendly and inviting — they didn't make me feel rushed. Ashley was my esthetician; she was genuinely interested in my skincare needs and was informative sharing her assessment, findings, and recommendations. The entire facial from start to finish was intentional. I got home and couldn't stop catching myself in the mirror. Hands down best facial and even more exceptional human-centered care from front office to technician."

"Had such a great experience here. From the moment I arrived, everyone made me feel comfortable, welcomed, and genuinely cared for. I went in for a DiamondGlow service and really appreciated how thorough they were when explaining the treatment, my skin concerns, the process, and the different services they offer. I never felt pressured — just very informed and supported throughout the entire experience. They took the time to answer my questions honestly and made sure I understood everything before starting. The treatment itself was amazing, and my skin felt so refreshed afterward. What stood out the most was how kind, professional, and attentive the team was. You can tell they truly care about their clients and want people to feel confident and comfortable. I would definitely recommend this place to anyone looking for quality skincare treatments and a welcoming environment."

"Loved my experience at B & B! Britt is amazing and puts you at ease. She is incredible at what she does! Don't hesitate, book an appointment here!"

"My consultation with Brittany was wonderful! She's extremely knowledgeable and confident. She explained everything and answered all my questions. Thank you!"

"Sulema is INCREDIBLE! I go to her probably once every 4-6 months and she has always done the best massage I've ever received. Thank you!"

"The Med Spa itself is lovely and modern, and the front desk person was very friendly upon my arrival and got me checked in promptly. I was seen on time, and Brittany Cantu could not have been more awesome. She definitely has the demeanor and professionalism of a well-seasoned injector, and she took time to listen to my exact concerns about specific areas of my face. Before administering my Dysport, she recommended the most appropriate treatments for addressing the hollowing and circles under my eyes, and I will be following up on those suggestions in the near future. Her expert placement of Dysport for treating my forehead, glabella, and brows was complete in minutes, and I can state two weeks post-treatment that I am extremely pleased with the results."

"Such a great experience! My injector Brittany Cantu was incredible — so knowledgeable, gentle, and really listened to what I wanted. I felt completely comfortable the whole time, and the results are exactly what I was hoping for — natural and refreshed. I'll definitely be back!"

"Loved the experience with the AI 3D Skin Analyzer with Britt! She was very sweet and knowledgeable, would 100% recommend the experience."

"I'll be honest — I was a little skeptical. It's in a strip mall, next to Jersey Mike's. I looked up reviews in the parking lot. Once I walked inside, I was pleasantly surprised how nice it was. The front desk person was cheerful, welcoming and made me feel comfortable. My injector, Brittney, came to get me and as I moved through the treatment areas, it was like I was transported to a deluxe spa. Brittney took me for my consultation and I appreciated her input on treatments I had questions about. There were treatments she encouraged me to do and others she said I really didn't need. Honesty and no trying to upsell me as a woman over 50 — that showed me this place and the injector had integrity. She was transparent about pricing and how many units I would need. She promoted the natural look I was seeking and did not try to make me look plastic. I would highly recommend Banyan and Bamboo. Not gonna lie, Jersey Mike's sure was tempting when I left!"

"Britt was so easy breezy to work with! You can tell she knows her stuff because the appointment went flawlessly. I was in and out quick, even at my first appointment — which I had a quick chat with a medical professional to verify the treatments I got. I felt like it was a nice step, one that I hadn't had before! The front desk was so nice and the whole thing was just an easy, laid back experience! Will for sure be back!"

"I called while my husband and I had the day off, desperately hoping they could squeeze us in. After a day of intense walking, we were both extremely thankful for the strings they pulled to accommodate us! It's not often you get such patience over the phone anymore, and we appreciated the professionalism, start to finish! Great experience."

"Such a great experience! My injector, Britt, was incredible — so knowledgeable, gentle, and really listened to what I wanted. I felt completely comfortable the whole time, and the results are exactly what I was hoping for: natural and refreshed. I'll definitely be back!"

"I really mean it — you're making a huge mistake if you look it over. The lobby is serene and beautiful. Brittney Cantu has been the leader and the trainer in that department. She has nothing short of stellar, honest, talented, and is an expert at her craft. I have followed her to all of her spas for 15 years."

"Banyan & Bamboo is a wonderful women-owned business that truly takes a holistic approach to beauty & wellness. The space is calm, elevated, and thoughtfully designed. Britt is my go-to injector — she's incredibly skilled, attentive, and focused on enhancing natural beauty in the most balanced way. I always feel heard, cared for, and confident in her hands."

"This is the most amazing place I've been for treatments. I just recently moved to Austin and I know I've found my med spa. Everyone is so kind, there's no pressure, and they're all so knowledgeable. Highly recommend."

"I got a prenatal massage with Sulema and it was truly one of THE best massages I have had. The entire staff is so welcoming and the space is beautiful! Definitely found my new day spa."

"I had the best experience at this beautiful Med Spa! I went in for a Botox consultation, a facial and massage in hopes to help my chronic migraine issues and acne. My provider Brittany, Jennifer and Melissa all provided excellent information and educated me on how I could benefit from multiple different services in order to manage my pain and skin. They listened and cared for me and I could not be happier with my results. I will be coming back for all future services!"

"From the moment I arrived, everything was perfect. I was greeted as always and promptly escorted to the spa room for a peaceful, tranquil, and relaxing massage. The calming atmosphere and the soothing massage therapy made me feel completely relaxed. The staff were friendly and the treatment was exactly what I needed to unwind. I will definitely come back!"

"I visited Banyan & Bamboo Day Spa and was blown away by the calm atmosphere. The staff were welcoming and the relaxation I felt during my massage therapy was incredible. The treatment rooms were clean and soothing, and the subtle aromatherapy added to the experience. I left feeling completely rejuvenated and ready for the week ahead. I am excited to return here again."

"The receptionist was friendly and very knowledgeable and my esthetician was amazing also. It was an overall wonderful experience and I am going back for sure!"

"It was super easy to schedule an appointment. Immediately walking in it's very cozy — they had snacks and an assortment of drinks. Scarlet provided our head spa services and she was communicative and very personable. It was a calming, soothing experience and she even braided my hair after — that was a nice touch! Professional but also down to earth."

"I had a massage by Garret. He was very professional, listened and communicated well what his treatment plan was for me. Checked in with me just the right amount — really did a great job."

"Loved the experience with the AI 3D Skin Analyzer with Britt! She was very sweet and knowledgeable, would 100% recommend the experience."

"Britt is one of the rare providers who is as much an educator as she is an artist. She takes the guesswork out of cosmetic injectables by explaining the anatomy and the science behind her choices. Every single time I see Britt I'm thrilled with my results — specifically the collagen-building from Sculptra under my eyes and the subtle lift from her Dysport brow lift. She focuses on structure and support rather than just 'filling,' leading to a very natural, youthful look. I wouldn't trust anyone else in Austin with my face."

"I really enjoyed my Head Spa treatment with Scarlett. It was very relaxing and left my scalp and hair feeling renewed and refreshed."

"The Med Spa itself is lovely and modern, and the front desk person was very friendly upon my arrival and got me checked in promptly. I was seen on time, and Britt could not have been more awesome. She definitely has the demeanor and professionalism of a well-seasoned injector, and she took time to listen to my exact concerns about specific areas of my face. Before administering my Dysport, she recommended the most appropriate treatments for addressing the hollowing/circles under my eyes, and I will be following up on those suggestions in the near future. Her expert placement of Dysport for treating my forehead, glabella, and brows was complete in minutes, and I can state two weeks post-treatment that I am extremely pleased with the results."

"Everyone was professional, friendly, and informative! Very happy with my Dysport services and will certainly be back, I would absolutely recommend this business. I can't wait to check out their other services!"

"My first visit here was so amazing with the receptionist and through my specialist Brittany. The atmosphere is soothing and relaxing. I would highly recommend their services above all others."

"Almost 2 years postpartum mama here in desperate need of some facial improvements. I read so many great reviews about Brittany and I indeed had a wonderful experience with her myself. She made me so comfortable to know exactly what I needed and she did it in a manner that was incredibly efficient. I'll be going back to her absolutely."

"Had a wonderful experience with Britt. With so many years of experience with dysport/botox injections, she easily answered any questions I'd had from past injections & calmed any fears I may have had about undesired outcome. She was quick, yet precise and very friendly and relatable. I encourage any and all to request her!"

"Brit was very nice and understanding with my fear and anxiety, she's amazing."

"Getting the skin consultation was helpful to know any areas that I should focus on and prioritize. I was also given realistic steps and a thorough breakdown of everything!"

"Excellent experience! I booked the couples massage for me and my girlfriend, Lyndsey at the front desk and team made our visit so comfortable and relaxing from start to finish. They are very knowledgeable and go out of their way to understand any aches or pain you're having so that they can really help you instead of one size fits-all approach, which I really appreciate. Highly recommend!"

"I learned about this spa through ClassPass and I'm SO grateful I did. The spa is very clean, the staff is extremely friendly and resourceful, and the space is just overall peaceful. I tried hot stone massage and now cupping and every time, I love it more. They listen to what you need/request. Highly recommend if you need a safe place to decompress."

"I'm running back to Lauren for a Swedish massage as often as I can! She respects what I ask for, adjusts pressure as needed, and has a lovely personality. The spa environment is really nice, and Lauren makes it a lovely experience."

"I had a fantastic massage with Garrett! He listened and really focused on my target areas while still giving me a full body experience. He can do a true deep tissue and is very knowledgeable on anatomy with well-practiced techniques for getting those knots out. The space is welcoming, chill, and professional. I don't write reviews often but wanted to spread the word — already recommended Banyan & Bamboo to two other friends."

"Absolutely love this place! They have new owners but they are still a great spa offering even more services than before!! I went in for a sore knee due to a tight hamstring, I was in pain walking and bending the leg. After a 50min massage with Garrett I felt like a brand new woman!! I'm going to book again soon when I'm not working so much and this time I will opt for the 80min!! Highly recommended!!"

"Banyan and Bamboo Day Spa is fantastic! Great atmosphere but even better customer experience."

"I loved my facial — it was super relaxing and my face felt so smooth and clean after."

"I've gotten a few facial treatments here, and I absolutely love this spot! The team is so kind and knowledgeable while the vibe of the spa is very relaxing and welcoming. I always walk out of my appointments learning something new and feeling completely refreshed and confident. Would definitely recommend this place to anyone!"

"One of the best massages I've ever had! The space was clean, calming, and instantly relaxing. Sulema was fantastic! She listened to what I needed and provided the perfect amount of pressure throughout the entire session. She also recommended cupping, which was a first-time experience for me, and I'm so glad I tried it. It complemented the massage perfectly and left me feeling incredibly refreshed and much less tense. I walked out feeling better than I have in a long time!"

"Had a really great experience here while in Austin for work. The staff was so welcoming, the space was clean and calming, and it had exactly the kind of relaxing spa vibe I was hoping for. My facialist was wonderful, she explained everything she was doing, made me feel completely comfortable, and the facial itself was incredibly relaxing. Honestly, one of the better facials I've had in a long time. I added on a couple of extras, and the scalp massage was amazing. Just an all-around great experience and exactly what I needed during a busy work trip. I'll definitely be back next time I'm in Austin."

"I had a great body scrub. Would definitely book here again."

"I love this day spa and I always get a high quality, affordable facial. It's my local and I'm happy to support them."

"Excellent personal service, from the heart. I was extremely comfortable and happy with the services."